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Terms & Conditions

By registering an account, accessing or using our platform (the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these terms and conditions ("Agreement"). If you do not accept these terms, please do not use our Platform.

Eligibility Requirements

To register an account and use the Platform, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction);
  • Not be a person subject to any jurisdictional restrictions or sanctions;
  • Provide accurate and truthful information when registering for an account; and
  • Comply with all applicable laws and regulations.

Minimum Age Requirements

Our Platform is intended for persons aged 18 years or older. If you are below the age of majority in your jurisdiction, please do not use our Platform.

Geographic Restrictions

We reserve the right to restrict access to the Platform from certain jurisdictions based on local laws and regulations. It is your responsibility to ensure that using our Platform does not contravene any applicable laws in your jurisdiction.

Account Registration Rules

To register an account:

  • Provide accurate and truthful information;
  • Select a unique username and password; and
  • Agree to these terms and conditions.You may only have one active account. Having multiple accounts is considered a serious breach of our rules (see "Multi-accounting and fraud prevention").

One-Account-Per-User Policy

Each registered user must maintain sole ownership and control of their unique username, password, and login credentials. Sharing your account with others or creating duplicate accounts under different usernames is not allowed.

Identity Verification and KYC

We may request additional information from you to verify your identity and comply with Know Your Customer (KYC) requirements. It is essential that this information be accurate and truthful.

Account Accuracy Obligations

It's crucial that the account holder ensures their details are correct, up-to-date, and not misleading or false in any way. Misrepresentation may lead to the suspension of your account or other action deemed necessary by us.

Account Security Responsibilities

You must safeguard your login credentials (username and password) against unauthorized access or disclosure. You will be solely responsible for all activities performed under your username.

Login Credentials and Password Protection

Please use strong passwords, and you should regularly change them to ensure the security of your account.

Restricted Behaviour and Prohibited Activities

We reserve the right to restrict or ban users who engage in suspicious activity, including but not limited to:

  • Cheating
  • Collusion with other players
  • Abuse of bonus policies (see "Bonus and promotion rules")
  • Hacking or attempting to manipulate our systems
  • Multiple account creation for personal benefit

Multi-Accounting and Fraud Prevention

We may suspend or close an account that we suspect has been used for multi-accounting, collusive practices, or any other form of fraud.

Bonus and Promotion Rules

Our bonus policies are subject to change without prior notice. Any bonuses offered (including welcome packages) will be governed by our terms and conditions unless otherwise specified in the offer itself.

  • You must have a real-money account.
  • Wagering requirements apply.
  • Maximum win caps may apply.
  • Some games or categories may not be eligible for bonus rewards.

Wagering and Gameplay Conditions

You are solely responsible for choosing your betting limits, game choices, and wager sizes. Please gamble responsibly (see "Responsible gambling expectations").

Bonus Abuse Prevention

We reserve the right to revoke bonuses if we suspect that a player is attempting to abuse our systems or exploit any irregularities in gameplay.

Deposits and Withdrawals

Our Platform offers various payment options for deposits and withdrawals, subject to applicable banking regulations. We will process your request within an acceptable timeframe once we have verified your account and received all necessary documents (see "Verification before withdrawals").

Verification Before Withdrawals

To ensure security and compliance with anti-money laundering rules, you must verify your identity by providing documentation before initiating a withdrawal.

Processing and Review Procedures

All financial transactions will be processed in accordance with applicable laws and regulations. In some cases, we may request additional information or delay processing until further verification has been completed.

Responsible Gambling Expectations

We encourage responsible gaming practices, including:

  • Setting deposit limits
  • Limiting staking amounts
  • Monitoring your account activity
  • Requesting support if you believe gambling is becoming a problem

Self-Exclusion and Account Restrictions

If you feel that gambling is negatively impacting your life or finances, please contact us to request self-exclusion from the Platform. We will comply with this decision and may suspend your access for specified period(s).

Game Fairness and RNG Systems

Our games are powered by certified Random Number Generators (RNGs). All outcomes depend entirely on chance.

Technical Interruptions or Voided Gameplay

We cannot be held liable for technical difficulties, network congestion, or unforeseen circumstances that may void gameplay. We will make every effort to rectify the situation as quickly and fairly as possible.

Suspension or Closure of Accounts

We reserve the right to suspend or close any account if we determine it has been used in contravention of our rules, terms, or applicable laws. This includes but is not limited to multi-accounting, bonus abuse, or attempts to defraud us or others using the Platform.

Intellectual Property and Platform Ownership

All content on our Platform is the property of Kwiff (our company name). No material from the site may be used without written consent from a designated representative.

Limitation of Liability

We do not assume responsibility for any unforeseen consequences arising directly or indirectly from your use of this platform. The Platform operates at its own discretion, subject to applicable laws and regulations.

Modification of Terms

Kwiff reserves the right to update these terms as deemed necessary without prior notice.

Contact or Support Guidance

Should you have questions regarding our operations, policies, or need guidance on how to manage your account responsibly, please contact us through designated channels (email, live chat).

Applicable Licensing or Regulatory Oversight where Relevant

Kwiff operates under a valid license issued by the UK Gaming Commission. The Platform is subject to regular monitoring and audits in accordance with applicable laws.

By continuing use of our Platform you agree to be bound by this Terms & Conditions document which will remain available for reference on-site, superseding any previous agreements or terms that may have applied.